Personal data policy at CALL Copenhagen by HOFOR A/S
We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity at CALL Copenhagen.
When collecting, processing and using your personal data, we always comply with all relevant legal provisions.
We will only store your personal data as long as we are legally obliged to do so, or as long as it is relevant to the purpose for which they were collected.
We can obtain information such as name, email address, mailing address, delivery address (if it varies by postal address), phone number and payment information.
CALL Copenhagen by HOFOR A/S collects and processes your personal data when you do the following:
- Visit our website
- Creates an account
- Sign up for our newsletter
- Send us questions, complaints or feedback
The data controller
The data controller for collecting, processing and using your personal information on www.callcopenhagen.dk is CALL Copenhagen by HOFOR A/S, Ørestads Boulevard 35, CVR no. 10073022
Processing basis and purpose
We collect your regular contact information such as name and address in order to deliver the product or service that you have purchased or requested from us. We will collect your email address in order to send you an order confirmation and a delivery confirmation.
If you have given us your consent during the registration process or on our website, we will use your e-mail address to send out a newsletter. You can subscribe and unsubscribe from the newsletter at any time. All newsletters also contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to revoke your consent at any time.
Your information (except your email address if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you receive your item or service.
Other recipients of personal data
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.
We have our website at One.com, which acts as our data processor. All personal data you provide on our site will be stored in One.com’s data centers.
We use external companies as suppliers to deliver our services in the best possible way. These external vendors are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the statutory requirements for data processors.
We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.
As the data subject, you have a number of rights that we must fulfill at all times. You have the right to request us the following:
- To access and correct/change your personal data
- To delete personal data
You also have the right to object to the processing of your personal data and you have the right to file a complaint with a data protection authority.
If you no longer wish us to process your personal data or to limit the processing of your personal data, please send us a request to our e-mail address firstname.lastname@example.org.